Online reputation management (ORM) is the process of managing and maintaining the public perception of a brand, business, or person online. ORM can include responding to negative comments, gaining positive reviews, and monitoring brand mentions.

The goal of ORM is to create a positive online reputation for the brand, business, or person. This can help to attract new customers, build trust with existing customers, and improve the overall bottom line.

There are a number of factors that can contribute to a positive online reputation, including:

ORM is an ongoing process that requires regular monitoring and maintenance. By taking the time to manage their online reputation, businesses can improve their bottom line and build trust with customers.

Here are some of the benefits of ORM:

If you are interested in learning more about ORM, there are a number of resources available online. You can also hire a professional ORM firm to help you manage your online reputation.